FAQs

1. All vehicle drivers must have a valid licence.

2. Download the applicable Roads & Traffic mobile app, to ensure the registration is current (not available in all states).

3. Drivers must never drive the vehicle after drinking alcohol beyond the legal limit or after taking drugs that may impair driving performance.

4. Whenever possible, the vehicle should be parked under cover to avoid exposure to extreme weather conditions and hail damage.

5. For reliable operation of the motor vehicle, it is a requirement that the following checks be performed on a regular basis (refer to the vehicle service manual):

• Oil and coolant levels
• Tyre conditions and pressure
• Windscreen washer fluid level
• Battery fluid level
• Brake fluid level
• Operation of lights

6. The vehicle is to be serviced at the manufacturer’s service intervals (refer to the vehicle service manual).

7. The vehicle must be operated according to the manufacturer’s guidelines. Applicable WH&S policies and guidelines are to be followed at all times.

8. The driver is required to regularly clean the vehicle and maintain its appearance.

• Cleaning entails washing, polishing and vacuuming and should be undertaken as necessary.
• Bird droppings will damage the vehicle paintwork and will cause a disproportionate loss of value to the vehicle. Any bird droppings should be removed as soon as possible.

1. Email SG Fleet on fuelcards@sgfleet.com and provide details of your registration number and the type of fuel card that was lost or stolen.
2. Please also contact the fuel supplier directly on their 24-hour assistance line to advise them to freeze the lost or stolen fuel card to prevent fraudulent activity.

We have vehicle return locations across Australia. Get in contact with the one closest to you and we will help organise the return of your vehicle. 

Click here for our vehicle return locations contacts.